Returning an item requires you to cover shipping expenses to our location in White Rock, Canada. Refunds are processed within 3 business days of receiving the item and restored to your original form of payment.

Fine Print
harly jae reserves the right to refuse an exchange or refund on any items that have been worn, washed or do not meet the criteria above.
 

REQUEST NEXT STEPS:

Once you’ve emailed us your request at info@harlyjae.com, and it falls within our guidelines, we will send you an email with instructions for the exchange or return. Please allow 1-2 business days for us to reply, we are a small team and will get back to you as soon as possible. Items must be shipped back to us within 4 days of our email reply.

We understand shopping online can be tricky. So we always suggest that you take your measurements and review our sizing information before making a purchase. Email us if you have any questions at info@harlyjae.com, we’re happy to help you pick the perfect item.

As a small company we do everything we can to make sure that we are fair, while also being able to cover business expenses and shipping costs, as well as managing small batch production. We appreciate all purchases you make with harly jae and your dedication to slow and sustainable fashion. 

Thank you! 
your hj team xo