As a small, independently owned business we only accept exchanges and store credits on our in-house designs. All exchanges must be approved and sent back within 14 days.
All Second Chance Collection items are final sale.
Please email firstname.lastname@example.org with exchange requests. To be eligible for a return, your item must be unworn and in the same condition as you received it. To complete your return, we require a receipt or order number included in your return shipment.
All International orders (outside of Canada) are not eligible for exchanges.
To return your product, Please mail it to:
3 Renaissance Square
New Westminster, BC V3M6K4
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable but we will happily ship the exchange to you at no charge.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.