Exchange Policy

As a small, independently owned business we only accept exchanges and store credit. All exchanges must be approved and sent back within 14 days.

Please email laila@harlyjae.com with exchange requests. To be eligible for a return, your item must be unworn and in the same condition that you received it. To complete your return, we require a receipt or order number included in your return shipment.

All International orders (outside of Canada) are not eligible for exchange.

To return your product, Please mail it to:
Harly Jae
3 Renaissance Square
Suite 308
New Westminster, BC V3M6K4

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable but we will happily ship the exchange to you at no charge.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.